Privacy & booking terms
Last updated 24 August 2026
We are a family ranch in Cleburne, Texas. We collect what we need to have you out to see the cows and nothing else, we do not sell it, and we do not track you around the internet. What follows is the whole of it.
What we collect, and when
When you book
Your name, email address and phone number; how many are coming and, if you tell us, the ages of any children; the date or time slot you picked; anything you type in the notes box; and how you heard about us. If the event asks for it, the package you chose and any extras.
When you sign the waiver
The name you sign with, the date and time, which version of the waiver you agreed to, the names of any children you are signing for, whether you asked us not to use your photograph, and the internet address your browser was using at the time. That last one is there because a signature nobody can place is not much of a signature.
When you pay
Card payments are handled by Square, not by us. Your card number never reaches this website and we could not see it if we wanted to. What we keep is what Square hands back: the amount, the card brand, the last four digits, and a link to your receipt.
When you use the contact form or join a waitlist
Your name, email address and whatever you write to us.
When you sign up for the newsletter
Your email address, a first name if you give us one (it is optional), the date, and which page you signed up from. Nothing else. We ask you to confirm from your own inbox before you are on the list, so an address typed in by somebody else never receives anything from us.
While you are simply looking around
Nothing at all, unless you have said yes to the cookie notice. There are no advertising pixels on this site and nothing here is sold, rented or traded. Our web host keeps its own server logs, as every web host does.
Cookies and analytics
We use Google Analytics to see which pages people look at and roughly which part of the world they are in. That is how we work out what to put on at the ranch. It sets cookies in your browser to do it.
That is the only thing on this site that measures anything. There are no advertising pixels, no ad targeting, and nothing about you is ever sold, rented or shared. We do not use Google Signals and we have no Google Ads account linked to it.
Turning it off
Two ways, and both work straight away:
- Global Privacy Control. If your browser sends this signal — some send it by default, and in others it is a setting — we turn analytics off for you before anything loads. You do not have to tell us twice, and there is nothing to click.
- Cookie settings, which is also in the footer of every page. Turning it off there stops the measuring and clears any cookies it had already set.
Your choice is remembered in your own browser — not in a cookie, and never sent to us — and we ask nothing of you either way.
Why there is no pop-up asking permission
Because the law here does not ask for one, and we would rather not put a box in front of you for the sake of appearances. Texas privacy law exempts small businesses like ours, and no US state requires permission before an analytics cookie loads — they require that you can say stop, which is what the two options above are for.
The two that never ask
Neither of these is optional, because without them the thing you are doing cannot work at all:
- Paying. Square handles the card details and sets what it needs to spot fraud. That only happens on the booking page, and only when you get as far as paying.
- The ranch's own admin. One cookie keeps the owner signed in to the part of the site where bookings are managed. A visitor never receives it.
Where it is kept
On our website's own hosting, in files that are not reachable from the internet, and in our email. Bookings, waivers and contact messages are not stored in any third-party marketing tool or customer database.
Who else sees it
Square, to take the payment. Our web host and our email provider, because the site and the messages sit on their machines. Nobody else — we do not sell, rent or trade any of it, and we do not send it to advertisers.
The emails we send you
If you book, we email you a confirmation with your signed waiver attached, and we may send a reminder before your visit. Those are part of the booking, not marketing, and they are sent whether or not you are on the newsletter.
The newsletter itself is separate and entirely opt-in. You ask for it, you confirm it from your own inbox, and every letter has an unsubscribe link at the bottom — one click, no password, no reply needed. Unsubscribing stops the newsletter and nothing else: you will still get the confirmation for anything you have booked.
We do not sell, rent, share or swap the list with anybody, and we do not use it to advertise anyone else's business.
How long we keep it
Booking records and signed waivers are kept as our record of who visited and what they agreed to — that is what a waiver is for, and it has to outlast the visit. Contact messages and waitlist entries are kept while they are useful and cleared out when they are not.
Newsletter sign-ups are kept until you unsubscribe. When you do, we keep the record that you unsubscribed rather than deleting the row outright — that is how we make sure you are not written to again by accident. Ask us and we will delete it altogether.
Asking us to change or delete it
Email hello@minimoosandcrewtx.com and ask. We will tell you what we hold, correct anything that is wrong, and delete what we are able to delete. We may have to keep a signed waiver even after a request, for as long as it could still matter — if so, we will say so plainly rather than quietly keeping it.
Photographs
We take photographs at events and use them on this site and on social media. The waiver has a box to opt out of that, and ticking it is honoured. If you change your mind afterwards, email us and we will take the photograph down.
Children
This site is not aimed at children and we do not knowingly collect anything from one. Bookings for children are made by the adult bringing them, who also signs the waiver.
Booking, changes and refunds
These are the terms your confirmation email sets out, repeated here so they are easy to find:
- Tickets move; money does not come back. If your plans change, tell us at least 24 hours before your event and we will move your tickets to any other date or event. We do not refund a change of plans — what you paid stays with us as a ticket you can use another day.
- Inside 24 hours, and for no-shows, the spot cannot be moved or refunded. We have held it for you and turned others away.
- We run rain or shine.
- If we are the ones who change something, you get the choice. If we cancel or move an event — for weather, for the welfare of the animals, or for anything else on our side — you can take a full refund or move to another date, whichever suits you.
- Prices are shown in US dollars and worked out by us at the moment you pay.
To move a booking, reply to your confirmation email or write to hello@minimoosandcrewtx.com with your booking reference.
Safety at the ranch
These are live farm animals on a working ranch. The waiver you sign before your visit sets out what that means, including the notices Texas law requires about farm animal activities. Read it — it is short, and it is the agreement between us.
Changes to this page
If we change how any of this works we will update this page and change the date at the top.
Getting in touch
Mini Moos and Crew, LLC · Cleburne, Texas · hello@minimoosandcrewtx.com